“Sri Lanka Bicycle Trips” requests its guests to pay an advance to book any tour. This is particularly necessary to ensure that the tour stays confirmed and the logistics as well as accommodation is taken care of. The remaining amount is due 60 days prior to commencement of tour date. You can pay for your tour in British £, US $ and € in 2 ways.
- Book your tour via a direct bank transfer to our current account in Colombo.
- Book your tour via our safe & secure online booking system using your credit card.
Your Classic trip stands confirmed after receipt of reservation forms and passport copies. Our tour executive will make sure to clear your doubts as well as share packaging instructions and general information.
“Sri Lanka Bicycle Trips” reserves the right to cancel or reschedule any Classic / Private trip, for any reason including inadequate number of participants. In the unusual event of cancelling a tour participants will be notified of such cancellation in writing with an alternate date of departure. You may accept this trip or request another trip of your choice. If no alternate trip option suits you, we will refund the payments accepted by us towards your original trip price. We will, under no circumstances, assume responsibility for any additional costs or any fees relating to the trip or for any travel arrangements not made through us – including flights, pre-paid hotels, cancellation fees and other bookings made by you. Travel insurance although non-refundable is strongly recommended to protect you in the unfortunate event that you have to cancel or leave your trip.
Travel Insurance :
It is important to have a comprehensive travel insurance policy cover for cancellation, medical expenses, personal accident, personal baggage, money and public liability before registering for a trip. We reserve the right to refuse bookings for trips/ holidays if you do not have an adequate insurance policy. This should be arranged at the time of payment of the deposit and will, in certain circumstances, cover you against loss of deposit or cancellation fees from the date of confirmation of your booking. Please write to us for advice on purchasing a suitable travel insurance plan.
Itinerary Changes :
“Sri Lanka Bicycle Trips” reserves the right, to change, modify, alter, cancel, add to and / or discontinue any service, itinerary, resort / hotel, and price at any time, as it deems necessary or desirable, without an obligation to provide you with notice or reason of any such changes. Changes may be necessary in unforeseen circumstances or circumstances beyond the control of the company. Changes may also be made for your safety or for maximizing on your experience. Our trip consultants and guides will inform you of the change/s. Every effort will be made to operate tourss as planned, but alterations may occur even after the trip has started.
Wherever possible, the company will do its best to provide alternatives at no extra cost with the intention that the trip may continue, however, it reserves the right to pass on, to trip participants, any additional expenses or losses caused by delays or events beyond its control.
Tour price :
All tour prices are per person based on double occupancy and quoted in US $. Prices are based on costs, taxes and exchange rates known at the time of publishing and are subject to increase at any time. Any increase in costs prior to the date of departure will be notified to you immediately and additional costs will have to be borne by you. Prices cover land costs only and do not include airfare. In the unlikely case of cancelling a tour due to reasons beyond the control of the company it guarantees a total refund of the tour price only and excludes personal expenses such as flights, pre-booked hotels etc.
Gratuities & Tips :
Gratuities are usually included only for hotel / restaurant staff, porterage and drivers. Gratuities are not included for tour managers, professional guides and driver-guides where applicable. Although it is at the traveller’s discretion to offer these, based on the level of satisfaction with the service, it is customary to tip and we recommend that you budget for these to be paid at the end of the tour. Please reach out to us for suggestions or clarifications.
Meals & Accommodation :
Any special dietary requirements or meal restrictions are accepted on a request basis only. Due to the remoteness on certain trips, the ability to accommodate special requests is limited and we are unable to guarantee special meal requests or assume any responsibility or liability if your special meal requests are not met. However our tours promise to offer a “dive” into the flavours of the destination you choose. Always healthy and always local !
Details of the accommodation included in your trip will be intimated to you at the time of booking. Our range of accommodation options is varied and depends on the destination and tour style. Our tours are based on accommodations that are hand selected and those that reflect the local ethos. Care is taken to ensure that your experience is not limited to the four walls of a room. Our accommodation is differentiated into Economy, Casual & Premium for the core, relaxed and luxury traveler respectively.
Please limit your luggage to one soft-sided medium-sized suitcase and one carry-on bag. Mark your luggage with your name, address and phone number. Baggage and personal effects are at your risk throughout the trip. You are solely responsible for your personal belongings including visa, baggage, air tickets, passport, cash, traveller’s cheques, or any other travel document or item owned by the passenger while on tour.
Limitations of Liability :
We shall not accept liability or responsibility for injury, accident, delay, breakdown or irregularity, which may occur while carrying out the tour arrangements that arises as a result of any reason that is not the fault of the company or its retailer acting on its behalf or that of any other concerned supplier. These include reasons attributable to the traveller, or to any third party, or unforeseeable or unavoidable circumstances that couldn’t be foreseen or forestalled despite everyone’s best efforts.
“Sri Lanka Bicycle Trips”, thier designates, retailers may use any photographic and film mateiral for tour promotion on their websites, agent sites, tour itineraries, social media and our guests agree to be a part without any remuneration in either or all of these cases.
In the event of a traveller falling ill or suffering any accident during the journey, all hospital expenses, doctor fees, repatriation expenses, any other charges incurred as a direct or indirect result of your illness / accident are the travellers responsibility. You expressly agree to indemnify the company against all third-party claims, actions, damages and remedies which may be brought against us by anyone in respect of your participation in the holiday. You agree that you will not hold the company “Ceylon Active Holidays Pvt Ltd”, its agents, employees and representatives liable for any accident, injury, costs, property damage, theft or personal loss.